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Last changed Jun 27, 2011 16:09 by Jason Jones

Welcome to the new and improved Cengage Learning Technical Support Knowledge Base. To begin a search, enter any keyword or phrase in the white box and click Search.

For additional training resources, please visit either the SAM 2007 CourseCare page or the SAM 2010 CourseCare page.

Posted at Nov 17, 2010 by Amy Stanton | 0 comments

Search in SAM

For maximum search results, please view the document below.

Resources & Documentation

Browse the links below for additional documentation and product access.

Instructor Resources


Instructor support is available during the following hours:

Mon-Thur 8:30am to 9:00pm EST
Friday 8:30am to 6:00pm EST

Methods For Contacting Us

Submit your questions for an email response.

Instructor Chat

Mon-Thurs: 8:30am to 9:00pm EST
Friday: 8:30am to 6:00pm EST

Live Instructor Chat

Student Chat

Chat support is available 24/7 for all student Tier 1 issues. Please click here for a complete list of qualified issues for this product. All other issues can be addressed via phone or email during business hours.

Live Student Chat

1-800-354-9706 Option 5, then Option 3