OWL

Last changed Mar 22, 2011 16:57 by Amy Stanton

Welcome to the new and improved Cengage Learning Technical Support Knowledge Base.

New users: Please start with the Instructor or Student Quick Guide.

New OWL instructors: Please visit the OWL Instructor Resources Center for How-To Videos, Best Practices, and more. For additional training resources, please visit the OWL CourseCare page.

Posted at Aug 27, 2009 by Amy Stanton | 0 comments

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Instructor Resources

Student Resources

Instructor support is available during the following hours:

Mon-Thur 8:30am to 9:00pm EST
Friday 8:30am to 6:00pm EST



Methods For Contacting Us

Submit your questions for an email response.

Instructor Chat

Mon-Thurs: 8:30am to 9:00pm EST
Friday: 8:30am to 6:00pm EST

Live Instructor Chat



Student Chat

Chat support is available 24/7 for all student Tier 1 issues. Please click here for a complete list of qualified issues for this product. All other issues can be addressed via phone or email during business hours.

Live Student Chat

1-800-354-9706 Option 5, then Option 2